Conflict: Friend or Foe?

This webinar will address conflict theory and interventions for use with clients, staff, board members, and our personal interactions. We will examine conflict as a motivator for change and discuss specific techniques for responding to conflict in interpersonal relationships. We will examine how alternative dispute resolution is being utilized in the legal system and the role of social workers in these interventions. *This webinar does not qualify for NBCC clock hours in ethics.

This webinar does not have any offerings for this semester.