Advocacy and Collaboration Skills in Case Management

This highly interactive and fast-moving course assists participants in examining impediments to working with others and assisting the understanding working relationships. Discover strategies you can immediately use to work more effectively and efficiently together. Learn how to work more effectively with individuals from other organizations and how to assess the functionality of the organization you work with and in. Identify the stages of group development and the benefits of each stage as you gain insights into assessing the capacity of working with different individuals and organizations. Gain tools for working more effectively together in both collaborative and advocacy roles. Examine the differences between advocacy and collaboration and why knowing that difference is vital to your professional interactions. Learn to identify and overcome some of the impact of our technological world and why it profoundly impacts some individuals. [Required for Case Management Certificate Program]

Fee: $60.00
Continuing Ed. Hours (CEH): 3.00

Class Unavailable	Instructor: John Kriger, MSM, LCADC, CPS Date: Thursday, February 16, 2023 Time: 9:30 am - 12:30 pm ET Location: Zoom (Interactive Webinar) Class Unavailable More Details
Click Here to Enroll	Instructor: John Kriger, MSM, LCADC, CPS Date: Wednesday, June 28, 2023 Time: 9:30 am - 12:30 pm ET Location: Zoom (Interactive Webinar) More Details

Building the Helping Relationship

The purpose of this webinar is to explore how several microcounseling skills, including open invitations, open questions, reflections, and information giving, can be used by case managers to build strong helping relationships with clients. Participants will practice and critique their skills through interactive exercises. [Required for Case Management Certificate Program]

Fee: $60.00
Continuing Ed. Hours (CEH): 3.00

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Instructor: John Kriger, MSM, LCADC, CPS Date: Wednesday, April 19, 2023 Time: 9:30 am - 12:30 pm ET Location: Zoom (Interactive Webinar) More Details

Handling Crisis in Case Management

Crisis intervention and crisis management are skills necessary to case managers. In this webinar, participants will learn how to identify an authentic crisis and assist clients in crisis. The elements of a crisis will be discussed and techniques for communicating with someone in crisis will be practiced. The relationship between individual values and capacity to intervene effectively in a crisis will be explored. [Required for Case Management Certificate Program]

Fee: $60.00
Continuing Ed. Hours (CEH): 3.00

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Instructor: Karen McGrellis, MA, LPC, CTS, DRCC, MPA Date: Tuesday, May 9, 2023 Time: 10:00 am - 1:00 pm ET Location: Zoom (Interactive Webinar) More Details

If it isn't in Writing, It Didn't Happen: Documentation to Protect Clients, Agencies, and You

Documentation is vital part of the professional's responsibility; however, it is often given insufficient attention. Writing progress notes, reports & letters requires the human service professional to consider many factors including the purpose of the communication, the recipient of the communication & the goal(s) of the writer. This webinar will focus best practices in professional documentation for social workers and other professionals with topics including, but not limited to: how to memorialize your assessment, prognosis & action plan in your documentation; how to appropriately convey these issues in communications to others; when to draft reports narrowly versus broadly; how to advocate & persuade on your client's behalf; how to convey objectivity; ethical & legal issues in documentation. [Elective for Case Management Certificate].

*This webinar does not qualify for NBCC clock hours in ethics for Licensed Professional Counselors.

Fee: $60.00
Continuing Ed. Hours (CEH): 3.00 Ethical

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Instructor: Christine Heer, Esq, LCSW, DVS Date: Tuesday, March 28, 2023 Time: 10:00 am - 1:00 pm ET Location: Zoom (Interactive Webinar) More Details

Improving Networking Skills and Enhancing Interagency Relationships

This webinar will address the fundamental need of front-line workers to communicate more successfully, build effective coalitions and enhance their networking potential. Participants will learn strategies to break down communication barriers that interfere with constructive interagency relationships and practice skills needed to work effectively with different types of agencies. The value of dialogue over discussion will be addressed as well as techniques to find common ground. This workshop does not qualify for NBCC clock hours. [Required for Case Management Certificate Program]

Fee: $60.00
Continuing Ed. Hours (CEH): 3.00

Class Unavailable	Instructor: John Kriger, MSM, LCADC, CPS Date: Wednesday, January 18, 2023 Time: 9:30 am - 12:30 pm ET Location: Zoom (Interactive Webinar) Class Unavailable More Details
Click Here to Enroll	Instructor: John Kriger, MSM, LCADC, CPS Date: Wednesday, May 17, 2023 Time: 9:30 am - 12:30 pm ET Location: Zoom (Interactive Webinar) More Details

The Comprehensive Assessment and Case Plan: Development, Implementation and Evaluation

This is a 2 day webinar. The case plan is a partnership agreement between the case manager and the client. Its development and implementation require a complex set of activities usually involving several areas of need and several providers. Participants in this interactive webinar will use a case study assessment from which reasonable, specific and measurable goals will be developed as a first step in formulating a case plan. Resource identification, linkages to services, advocacy to eliminate barriers, as well as the complexities of the case management relationship and ethical dilemmas will be explored as the plan moves into the intervention phase. Follow-up, monitoring, interagency coordination, and reassessment will allow the participant to determine whether the plan developed yesterday, still works for the client today. And finally, outcome evaluation will let the participants assess whether the client has measurably benefited from the case management relationship. [Required for Case Management Certificate Program]

Fee: $120.00
Continuing Ed. Hours (CEH): 6.00

Class Filled	Instructor: Lynn Pistolas, LCSW Date: Monday, February 20, 2023 and Monday, February 27, 2023 Time: 9:30 am - 12:30 pm ET Location: Zoom (Interactive Webinar) More Details
Click Here to Enroll	Instructor: Lynn Pistolas, LCSW Date: Monday, June 19, 2023 and Monday, June 26, 2023 Time: 9:30 am - 12:30 pm ET Location: Zoom (Interactive Webinar) More Details

Trauma Informed Person-Centered Care

As various systems, including mental health and criminal justice services, strive to support those we work with to achieve their goals, we are regularly faced with challenging behaviors from our clients that often appear to be self-defeating. Difficulty identifying life goals, knowing the steps to achieve those goals, and managing anxiety and self-doubt as they move forward, is a particular challenge for trauma survivors who have often adjusted to lifestyles and coping skills that are, at times dangerous, and only enable them to survive and not thrive. Important concepts such as “learned helplessness” and “fight or flight” can assist helping professionals understand the origins of how our clients move through their lives, often unaware of how to break free from dysfunctional coping strategies. Using a person centered approach, along with motivational interviewing strategies, this webinar aims to help workers understand trauma informed care in action, and turn that understanding into strategies of empowerment. [Elective for Case Management Certificate Program]

Fee: $60.00
Continuing Ed. Hours (CEH): 3.00 Clinical

Class Unavailable

Instructor: Elaine Edelman, PhD, LCSW Larry Hochwald, CPRP Date: Wednesday, March 1, 2023 Time: 1:00 pm - 4:00 pm ET Location: Zoom (Interactive Webinar) Class Unavailable More Details